Where and how can I send my return package ?
We are still too small to offer the return but promised, as soon as we become enough big, we'll try to set it up!
The return is at Clients' expenses:
- Either by returning your order directly at our Parisian office at 93 rue des Moines 75017 PARIS, by appointment only, from Monday to Friday. To book an appointment, please click right here.
In case of return for exchange, please specify which pairs you would like to try on.
- Either with the carrier of your choice indicating the email email@example.com so that we can be notified of the return parcel and trace it.
Recipient: MCC - My Choupi Chouz
Address: 54 rue Maurice Gorse, Postal code: 18500, City: MEHUN-SUR-YÈVRE, Country: France
Beware, we are almost not notified from the French Post deliveries (no delivery slip in our mail box). So our email address is really important.
Whichever you chose, we advise you to choose a signed delivery and above all, insure it.
Returns and exchanges are at clients risk. In case of loss, non-delivery or damage of the package, we will not be able to exchange or refund you. You will need to file a complaint directly to your carrier.
If you were not able to indicate our email address, please send us an email at firstname.lastname@example.org