How can I request a return ? 


1) Access you order history from your customer account.

.

2) Select the order containing the product you wish to return. 

.

3) Select the product(s) you wish to return by ticking the boxes next to its(their) name(s) or the entire pack even if you are only exchanging the pair of shoes. 

.

4) Specify the quantity of the product(s) (if more than one of the same product is being returned).

.

5) Add an explanation (in the section “Return of the goods”) so that we can understand why the order is being sent back (for example: indicate here if you would like an exchange, possible for shoes only) then, confirm your return request. 

New Account Register

Already have an account?
Log in instead Or Reset password