How can I request a return ?
1) Access you order history from your customer account.
2) Select the order containing the product you wish to return.
3) Select the product(s) you wish to return by ticking the boxes next to its(their) name(s) or the entire pack even if you are only exchanging the pair of shoes.
4) Specify the quantity of the product(s) (if more than one of the same product is being returned).
5) Add an explanation (in the section “Return of the goods”) so that we can understand why the order is being sent back (for example: indicate here if you would like an exchange, possible for shoes only) then, confirm your return request.