Terms of sale
TERMS & CONDITIONS OF SALE - MY CHOUPI CHOUZ
1. OBJECT
The purpose of these General Terms and Conditions of Sale is to define the terms of distance selling between:
The company MCC (Commercial name: My Choupi Chouz), SASU with a capital of €1000, whose head office is located at 15 rue Boulay 75017 Paris, France, registered with the Paris Trade and Companies Register, under number 832 429 302, whose intra-community VAT number is FR26-832429302 (hereinafter "MCC "), publisher of the site mychoupichouz.com (hereinafter "the Site").
And:
Any consumer or natural person visiting or making a purchase on mychoupichouz.com, (hereinafter "the Customer").
MCC's main activity is the sale of shoes, heels, more specifically, shoes with interchangeable heels, fashion and clothing accessories, in particular on the Site mychoupichouz.com.
The Site allows the Customer to order My Choupi Chouz brand products online (hereinafter "the Product(s)") in accordance with these General Conditions.
The Customer must read the T&Cs prior to any order (hereinafter "the Order"), the T&Cs being available on the Site at the following address: https://mychoupichouz.com/en/policies/terms-of-sale, which allows them to be printed and/or downloaded, so that the Customer can reproduce or save them.
Any order of the My Choupi Chouz brand placed with MCC requires the full prior and unreserved acceptance by the Customer of these conditions by clicking on the button "I have read the general conditions of sale and I agree to it wholeheartedly. .
These General Conditions may be modified at any time and without notice by MCC, the applicable conditions being those in force on the date of the order by the Customer.
2. PRODUCTS
2.1. PRODUCT AVAILABILITY
The products offered for sale are those presented on the Site, on the day the Customer consults the Site, within the limits of available stocks.
These indications are updated automatically. Nevertheless, an error in the update, whatever its origin, does not engage the responsibility of MCC.
The Products may also be available for pre-order, which means that they are not yet in stock at the time of the Order. The Customer acknowledges that the lead times are longer and not guaranteed for pre-orders and that there may be hazards during production (differences in materials, colors or stocks, for example), which will be notified to the Customer in in the event of a major difference between his Order and the Products available.
As such, MCC cannot be held responsible for the cancellation of an Order for a Product due to the depletion of stocks. In the event of a debit or receipt for the order of an unavailable item, MCC undertakes to reimburse the Customer within 15 days. Finally, MCC undertakes to notify by e-mail the Customer who has placed an order for an unavailable item.
Permanent or temporary unavailability does not in any way engage the responsibility of MCC, nor does it give rise to any right to compensation or damages in favor of the Client
SPECIAL CASE: PRE-ORDER PRODUCTS
1) By ordering pre-order products, you accept that they will be sent within a longer period. In addition, the delivery time given on the site is indicative and may be subject to change (advanced or delayed shipment).
2) Products not in pre-order and ordered with pre-order products will be shipped at the same time as the latter. If you wish to receive these products before then we invite you to place a second order separately.
3) If during the waiting period, you wish to order an other product, you can contact us so that we can add the product to your initial order. Your products will then be sent to you in the same package as your pre-ordered products, at no extra cost.
2.2. PRESENTATION OF PRODUCTS
MCC takes the greatest care in the presentation and description of its products to best satisfy the Customer's information.
Elements such as photographs, texts, graphics as well as all the information and characteristics illustrating and/or accompanying the Products are not contractual, which the customer acknowledges and accepts. It is also possible that non-substantial errors may appear on the Site, which the customer also acknowledges and accepts. MCC cannot be held responsible for any variation between the Products and their presentation on the Site. Due to the large number of possible combinations between shoes and heels, some combinations may not be shown.
2.3. RECEIPT OF PRODUCTS
It may be that MCC is required to deliver to the Customer a Product of composition slightly different from that described, due to a change of supplier or price, but this will remain of equal quality to the item ordered.
It is also possible that the Customer receives following an Order a Product previously returned by another Customer. It should be noted that MCC only accepts the return of undamaged and unworn Products, these two conditions being checked before the returned Products are put back in stock.
3. CUSTOMER OBLIGATIONS
The Customer declares to be a natural person aged at least 18 and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site.
The Client undertakes to communicate to MCC the actual and necessary information for the performance of the service covered by these Conditions as requested online and according to his situation, in particular his name, valid first name, address, telephone and e-mail.
The Customer is responsible for the consequences resulting from false or inaccurate information transmitted or the recovery of which would be unlawful.
Once the order has been placed, MCC sends the Customer a confirmation e-mail and then informs him that the Products have been sent.
The Customer can modify his data in the "My Account" section.
4. PRICE
Prices are displayed in euros (€) and include VAT (all taxes included), excluding shipping, customs, gift wrapping and other taxes which remain the responsibility of the customer, unless otherwise stated or specified particular.
These costs are indicated in the Customer's basket before final validation.
MCC reserves the right to modify its prices at any time, without notice, but the Products will be invoiced on the basis of the prices in force at the time of confirmation and payment of the Order, subject to availability.
Despite the greatest care taken in proofreading the prices, they may contain errors. Thus, we reserve the right to cancel your purchase if such an error occurs.
Any Order placed on the Site and delivered outside France is likely to be subject to taxes and customs duties which are imposed when the package reaches its destination. These possible taxes are the sole responsibility of the Customer and are their sole responsibility. Customs charges and other taxes must be paid by the Customer directly to the carrier. Since MCC is not required to check and inform each Customer of any applicable taxes, it is the Customer's responsibility to inquire with the competent authorities of the country of destination.
5. ORDER
5.1. ORDERING
The Customer places his order by completing the following steps:
Step 1. Add the selected Product(s) to his basket; the Products which may be in the form of boxes or individual items; access to the basket being possible at any time for modification or validation;
Step 2. Validate his basket after checking the specifics of your order (color, shoe size/size, price, quantity, etc.); NB: prices may vary depending on the country of delivery.
Step 3. Indicate his email.
Step 4. Choose a delivery method between shipping and Click & Collect.
Step 5. Complete or verify the contact information required for delivery; Create a customer account by saving the data.
Step 6. Choose a shipping method in case of delivery.
Step 7. Choose a payment method and fill in the necessary data.
Step 8. Verify the order and the information entered before clicking on the "Pay Now" button to validate the Order. The validation of the Order confirms the Customer's acceptance of the Terms and Conditions of Sale, the Products purchased, their price and the associated costs.
Step 9. Depending on the payment method chosen, the Customer may be redirected to a secure online payment site to validate the payment.
Step 10: In case of delivery at a pickup station, choose the station after the payment.
All orders will only be validated after acceptance of payment, which materializes the Customer's final acceptance.
5.2. ORDER CONFIRMATION OR CANCELLATION
A confirmation email summarizing the Order (Product(s), price, quantity, delivery address…) as well as the invoice will be sent to the Customer by MCC.
MCC reserves the right to reject or cancel an order due to payment problems or in the event of a dispute with the Customer on a previous order.
MCC reserves the right to withdraw any Product displayed on the Site at any time and to replace or modify any content or information contained therein
Despite MCC's best efforts to provide an impeccable customer experience, MCC may refuse to process an Order after sending the Customer the confirmation email summarizing the Order.
MCC cannot be held responsible towards the Customer or a third party for the harmful consequences of the withdrawal of a Product from the Site, the replacement or modification of any content or information appearing on this Site, or even the refusal to process an Order after sending the confirmation email summarizing the Order.
6. PAYMENT
Full payment must be made when ordering. MCC retains ownership of the Product(s) until full payment of the price by the Customer.
The Customer pays for his order by credit card (Visa, Eurocard/Mastercard, American Express), with Alma or with his Paypal account, in accordance with the provisions of this article.
In the event of a pre-order, the sums paid in advance by the Customer do not constitute a deposit, within the meaning of article 1590 of the Civil Code.
For any transaction by bank card, the Customer will indicate the number appearing on the front of his bank card, the expiry date and the cryptogram appearing on the back (last three digits).
In order to ensure payment security, the Site mychoupichouz.com uses the Shopify secure payment service. This service incorporates the SSL security standard. Confidential bank card data is directly transmitted encrypted to the bank's server without passing through the physical media of the MCC server.
If you pay for your order in installments with Alma, you agree to Alma's customer terms and conditions as well as Alma special conditions for MCC customers.
On the other hand, with PayPal, financial information is never shared with MCC. PayPal encrypts and protects the credit card number when registering the latter. The Customer can pay online by simply indicating his email address and password.
7. DELIVERY
7.1. DELIVERY METHODS
My Choupi Chouz delivers its products in France, Europe, USA, Canada, Australia and French overseas departments and regions and can, on request, deliver to any country.
In France, deliveries can be made by the services of Chronopost, Colissimo, Mondial Relay, Relais Colis, UPS, from Monday to Saturday, depending on the option chosen by the Customer when validating their order. Command.
Outside France, deliveries can be made by the services of Chronopost, Colissimo, Happy-Post, TNT, FEDEX, DHL, Delivengo, UPS from Monday to Saturday, depending on the option chosen by the Customer when confirming his Order.
7.2. DELIVERY COSTS
The Delivery charges applicable to the Order are those mentioned on the Site at the time of the Order and are available in the section "Delivery and returns"
7.3. DELIVERY TIMES
The delivery times indicated on the site are indicative times, during working days, corresponding to the average processing time of the orders by MCC as well as the average delivery times practiced by the carriers.
The delivery time is not guaranteed by the carriers.
In order for these delivery times to be respected, the Customer must make sure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.). The delivery is made to the delivery address provided by the Customer and cannot be made to hotels or post office boxes.
MCC undertakes to inform the Customer of the progress of the processing of his Order. MCC will do its utmost to ensure that your package arrives on time but the delivery date is not guaranteed.
MCC shall not be held responsible for a wrong indication of the delivery time, when placing the Order, in the "Delivery Method" tab after "Expected Delivery" and for a delay in delivery not caused by MCC or justified by a case of force majeure (as defined below in 9.4.).
MCC cannot be held responsible for the consequences of a delay in delivery, only the reimbursement of the Product by MCC being possible to the exclusion of any other form of compensation.
When a Product is offered for Pre-Order, we need some time to produce it and the estimated shipping date is indicated on the product page.
The estimated shipping time is an indicative time according to the production schedule. The customer acknowledges that delays are longer and not guaranteed for pre-orders. MCC cannot be held responsible for a longer than expected delay in the delivery of pre-orders. We do our best to ship it to you as soon as possible and you will be informed by email of the progress of your Order.
7.4. ERRORS AND RISKS OF DELIVERY
In case of impossibility to make the Delivery, because of an erroneous delivery address or the non withdrawal by the Customer of his Order, a reshipment can be made at the expense of the Customer or if the Customer asks, he can be refunded after reception of the Order by MCC, excluding delivery charges.
The risks of transport are at the Customer's charge from the moment the goods leave MCC's warehouse. The Customer must check the condition of the packaging and the conformity of the delivered Products and he commits himself to notify MCC immediately, in case of anomalies. The possible reserves are to be written on the delivery slip presented by the carrier (if the delivery has been made) and must be sent within 48 hours by e-mail to: hello@mychoupichouz.fr.
8. RETURNS, REFUNDS AND EXCHANGES
8.1. RIGHT OF WITHDRAWAL
The Customer has a period of fourteen (14) days from receipt of the initial order to exercise their right of withdrawal, without having to justify their decision, in accordance with Article L221 18 of the Consumer Code.
To exercise this right, the Product must be returned to MCC within fourteen (14) days of notification of withdrawal. After this period, the sale is considered final and definitive and the Products cannot be returned or exchanged.
The right of withdrawal can be exercised via:
- Our online returns portal: https://mychoupichouz.com/en/apps/retour
- The withdrawal form available in the appendix to these General Terms and Conditions of Sale, to be sent by mail to MCC – 15 rue Boulay – 75017 PARIS, FRANCE, or by email to hello@mychoupichouz.fr.
8.2. RETURNS
The Customer may request a return for credit, refund, or exchange within fourteen (14) days of receiving their Order.
From the date of notification, the Customer has an additional 14 days to return the Product in its original packaging and condition (new, unworn, unwashed, without signs of wear (on the soles or heels, for example), with labels, cards, instructions, gifts, or accessories), accompanied by the return slip.
When the Customer chooses to collect their order from the showroom, they have fourteen (14) days from the notification of availability to come and collect it. After this period, the order may be considered as withdrawn on the date of availability. In accordance with the regulations applicable to distance selling, the Customer has fourteen (14) days from the date of availability of their order to exercise their right of withdrawal. After collection and beyond this legal period, a return may be accepted on a commercial basis, in the form of an exchange or credit note, within a maximum period of fourteen (14) days following the actual collection.
Please follow the instructions in the FAQ: https://mychoupichouz.com/en/pages/faq
The return is at the Customer's expense.
If the return is made using a return slip provided by MCC, MCC is responsible for the package until it is received.
In the case of a return via the Customer's carrier, the risk of transport is at the Customer's expense. In the event of loss, non-delivery, or damage to the returned package, MCC will not be able to exchange or refund the order. A claim must be made directly to the carrier.
If the Customer is truly unable to provide an email address, they must send the package tracking number to hello@mychoupichouz.fr.
If a Product has a manufacturing defect or does not correspond to the initial order, the Customer must contact customer service at hello@mychoupichouz.fr within 14 days of receipt to obtain a prepaid return label. MCC will then return the original Product free of charge or offer an alternative solution, such as repair, replacement, or refund.
After the legal withdrawal period of 14 days, items cannot be returned or exchanged, except in cases provided for by law. In the event of a return that does not comply with our conditions (item worn, damaged, soiled, scratched, showing signs of use, incomplete, or returned after the deadline), it may be refused and the product returned to the Customer at their expense, without any right to a refund or exchange.
If, following a return or exchange, the initial conditions of a promotional offer (amount, number, or type of items) are no longer met, the amount of the refund or exchange will be adjusted accordingly. Any gift offered as part of this offer must be returned, or its value will simply be deducted from the refund or new order.
Items offered as part of a promotion (gifts or benefits linked to an offer) are not sold and therefore cannot be exchanged or refunded.
Products sold during clearance sales or sales and presenting defects or imperfections are offered as is. These products cannot be returned, exchanged, or refunded, whether the purchase was made in-store or online, provided that the defects were clearly indicated before the order was placed.
8.3. REFUNDS
The returned Product will be refunded within a maximum of fourteen (14) days from its receipt by MCC. We reserve the right to defer the refund until we have received the product.
The refund will be made using the same payment method used when placing the order, unless otherwise agreed with the Customer.
The refund will include the price of the Product and the delivery costs corresponding to the least expensive standard delivery option offered for the destination country. Additional costs associated with choosing a faster or more expensive delivery method will not be refunded. Any return or exchange costs, when payable by the Customer, will be deducted from the refund amount.
If the product is returned in a condition that does not comply with our return conditions (worn, damaged, incomplete, or returned after the deadline), MCC may reduce the refund or refuse the return, informing the Customer of the amount refunded or any deduction from the refund.
8.4. EXCHANGE
At the Customer's request, the pair of shoes may be exchanged free of charge in Mainland France and at the Customer's expense outside Mainland France, for another pair in a different size or color, subject to availability (exchange procedure detailed in the FAQ).
PLEASE NOTE: pairs of shoes requested in exchange will only be reserved for one week (7 days) after the return request. Therefore, the Customer must return the products to be exchanged as soon as possible and within fourteen (14) days of their return request.
Return shipping costs are the responsibility of the Customer.
Upon receipt of the return package, the Product(s) desired in exchange may then be sent free of charge to Customers at a Pickup Station in Mainland France.
Customers who do not reside in Mainland France may also exchange their shoes, but they will be responsible for the delivery costs of the exchanged pair.
Heels or accessories (alone) cannot be exchanged free of charge. The Customer must return the products and place a new order or pay the exchange delivery costs.
If the price of the requested replacement item (different product) is lower, a credit note for the difference will be issued in the form of a gift card valid for one year on the e-shop.
The right of withdrawal applies exclusively to the initial order and is not renewed in the event of an exchange. Therefore, an exchanged product does not benefit from a new legal withdrawal period.
The first exchange delivery is free of charge for shipments within mainland France. In the event of a further exchange, the delivery costs will be borne by the Customer.
If, after an exchange, the product received is still not suitable:
• If the legal withdrawal period (14 days following receipt of the initial order) is still in effect, the Customer may return the product for a refund or credit note.
• Once this period has expired, the return of the exchanged product will only give rise to a credit note valid for twelve (12) months or a new exchange, at the Customer's expense. No refunds will be made after the legal withdrawal period for the initial order has expired.
9. WARRANTIES - LIMITATION OF LIABILITY
9.1. GUARANTEES
MCC is only required to deliver Products that comply with the contractual provisions.
All our Products benefit from the legal warranty system, if the product has been worn under normal conditions of use, and if the maintenance advice has been followed.
The documents, descriptions and information relating to the Products appearing on the Site are not covered by any warranty, express or implied, with the exception of the warranties provided by law.
My Choupi Chouz shoes and heels are handcrafted using a combination of modern technology and traditional craft techniques. For this reason, each My Choupi Chouz product is unique and may have small imperfections. These do not affect the performance of the products in any way and they even give them personality.
Quality is paramount to us. We thoroughly test all our products in real conditions to ensure that they will be perfectly suited to the use for which we intend them. We also test all the heels on the shoes before sending out to make sure the mechanism works properly.
The customer must ensure that the items delivered to him correspond to his order and are in accordance with the expected use (proper functioning of the mechanism and possibility of using the shoes).
However, accidentally and exceptionally, some products could be damaged during delivery or manufacture.
If a product that the Customer has just received is not compliant, has a quality defect, or is incorrect, the Customer must contact us at hello@mychoupichouz.fr before using the product, as soon as they notice the problem.
The legal guarantee of conformity covers only manufacturing defects existing at the time of delivery. Any damage occurring after receipt, resulting from use, even limited, impact, friction, snagging, or poor maintenance, cannot be considered a defect in conformity.
Given the nature of the products offered (shoes, heels, buckles, fastenings, delicate materials, sequins, fine leathers or fabrics), damage resulting from wear, even occasional, may result from use or external contact and does not constitute a manufacturing defect. Friction, scratches, snags, or tears in the material are not covered by the warranty. Any breakage or damage occurring after prolonged and normal use is considered normal wear and tear.
When the Customer contacts our Customer Service, he must provide his name, address and telephone number, the product reference, the size, proof of purchase and some photos illustrating the defect. We will follow up on his email with additional information on how to proceed.
If, in our opinion, the items that the Customer has returned to us are not defective, we will reject the request for support and we will return the items at the expense of the Customer.
Any attempt to repair the product by the Customer will void the possibility of support and the product will no longer be eligible for a return.
Please note that we can propose you a repair service for the shoes mechanism.
MCC does not warrant or hold itself responsible for damage caused by misuse or abuse, accidents, alterations , wear of materials over time, problems reasonably expected from normal wear and tear, or failure to follow product care instructions.
We cannot offer compensation for products damaged, in particular by negligence (impacts, scratches, tearing, broken mechanism), misuse, normal wear and tear or discoloration. We cannot offer compensation if the product was not purchased from our online store.
Please also note that the life of a product depends on the person using it, how the person uses the products and uses the mechanism in general, and the conditions of use. Even if the Customer takes great care of his product, it will eventually wear out.
For all practical purposes, the following legal provisions are recalled:
Art. L217-4 of the Consumer Code: "The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »
Art. L217-5 of the Consumer Code: "The good complies with the contract:
1° If it is specific to the use usually expected of a similar good and, the if applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted. »
Art. L217-9 of the Consumer Code: "In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good. However, the seller may not proceed according to the choice of the buyer if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer. »
Art. 1641 of the Civil Code: "The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish this use so much that the buyer does not use it. 'would not have acquired, or would have paid less, if he had known them.'
Art.1642 of the Civil Code: "The seller is not liable for apparent defects of which the buyer has been able to convince himself."
Art.1648 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect (…)”
We do not warrant or represent:
(a) the completeness or accuracy of information posted on our website;
(b) that the material on the website is current;
(b) that the Website or any service on the Website will remain available.
To the fullest extent permitted by applicable law and subject to these Terms and Conditions, we exclude all representations and warranties with respect to the subject matter of these Terms and Conditions, our website and the use of our website.
9.2. RESPONSIBILITY
MCC cannot be held liable for inconveniences and damages relating to the use of the Internet network, such as a break in service, the presence of computer viruses or external intrusions or more generally any case qualified as force major by the courts. The connection of any person to the Site is under their sole responsibility. Internet users must take all appropriate measures to protect their own data and information stored on their computer equipment.
MCC cannot under any circumstances be held liable for any direct or indirect damage, arising in any way whatsoever. The Customer undertakes to use the shoes with interchangeable heels in strict accordance with the instructions for use provided. MCC shall not be liable for any misuse or malfunction of the products, such as loss of heels, in any way whatsoever. MCC cannot under any circumstances be held liable for bodily injury related to the use of the heels or related to a fall while using the products.
The normal wear of shoes and heels will be assessed against the average wear of shoes and heels in the market for shoes with interchangeable heels, with regard to technical knowledge in this field. The Customer acknowledges that the wear of the top of the heels is inherent to the technique of sliding and locking the heel.
Nothing in these Terms:
(a) Does not limit or exclude any liability for fraud or fraudulent allegation;
(b) Does not limit in any way any liability that is not permitted under applicable law;
(c) Does not exclude any liability which cannot be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in the contract under these Terms and Conditions:
(a) Are subject to these entire Terms and Conditions; and
(b) Govern all liabilities arising under this contract or relating to the subject matter of this contract including liability whether arising in contract, tort (including negligence) or breach of a legal obligation, unless expressly provided otherwise.
To the extent that our website and the information and services on our website are provided free of charge, we shall not be liable for any loss or damage of any kind.
(a) We will not be liable to you for losses arising from any event or other occurrence beyond our control.
(b) We shall not be liable to you for any loss of business, including (without limitation) loss or damage of profits, revenue, use, production, advance savings, business, contracts, business opportunities or goodwill
(c) We shall not be liable to you for any loss or corruption of data, databases or software.
(d) We shall not be liable to you for any special, indirect or consequential loss or damage.
(e) You agree that we wish to limit the personal liability of our officers and employees and, having regard to this consideration, you acknowledge that we are a limited liability entity; you acknowledge that you will not bring any personal claim against our officers or employees for any loss you suffer in connection with the Website or these Terms and Conditions (this, of course, will not limit or exclude the liability of the limited liability entity itself for the acts and omissions of its officers and employees),
(f) We make every effort to ensure the quality of access to our website. This is a so-called “best efforts” obligation. » We will not be responsible for any event of force majeure which would involve a malfunction of the network or the server of the Website.
9.3. APPARENT DEFECT
The presence of an apparent defect on a Product must give rise to a complaint by e-mail to hello@mychoupichouz.fr.
The Customer must comply with the procedure relating to the right of withdrawal by informing MCC beforehand by any means, of the existence of this apparent defect, so that the Return can be accepted.
9.4. FORCE MAJEURE
In the event of the occurrence of an event of force majeure preventing the execution of these General Conditions of Sale, the party concerned must inform the other within a period of fourteen (14) days from the occurrence of this event, by email or by registered letter with acknowledgment of receipt.
Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other industrial actions or commercial disputes, civil disturbance, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, restrictions governmental or legal, legal or regulatory changes in the forms of marketing, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the relationship contractual.
All the obligations of the parties will be suspended for the duration of the force majeure event, without compensation.
If the event of force majeure continues for more than three (3) months, the contract concerned may be terminated automatically without compensation for either party.
Failure to pay by the Customer cannot be justified by a case of force majeure.
10.INTELLECTUAL PROPERTY
All elements of the Site, whether visual or audio, such as text, photographs, graphics and drawings, including the underlying technology, whether registered or not, are the property exclusive to MCC and are protected by copyright, trademark law or patent law The total or partial reproduction of any of these elements, on any medium whatsoever and for any reason whatsoever, without MCC's prior and express consent is strictly prohibited.
Any hypertext link to the MCC site and using in particular the technique of framing, deep-linking, in-line linking or any other deep linking technique is in any case strictly prohibited.
11. PERSONAL DATA
The data communicated by the Customer on the Site, necessary for the processing and delivery of orders, are exclusively reserved for MCC.
In accordance with the amended law of January 6, 1978, the Customer has a right to access, modify and delete personal data concerning him. To exercise this right, any request must be sent by e- email to: hello@mychoupichouz.fr or by post to the following address: MCC, 15 rue Boulay, 75017 Paris, FRANCE.
12. GENERAL PROVISIONS
12.1. PARTIAL INVALIDITY OF A CLAUSE
If any of the stipulations of these conditions is declared null or unenforceable by a competent court, it will be declared unwritten and the other stipulations will retain their force and scope.
12.2. APPLICABLE LAW & JURISDICTION
These General Conditions are subject to French law. Any dispute must be subject to a prior attempt at amicable settlement. The Customer is thus invited to contact MCC to find an amicable solution.
In the absence of an amicable settlement, the French courts will have exclusive jurisdiction.
Appendixes: Model withdrawal form
(Complete and return the form below including the order number only if you wish to withdraw from the contract.)
For the attention of MCC - 15 rue Boulay - 75017 PARIS, FRANCE
Email: hello@mychoupichouz.fr
“Madam, Sir,
On (date), I placed the order number (order number) on the site mychoupichouz.com and/or received on (date).
I inform you that I wish to exercise my right of withdrawal concerning this order and/or I will return it to you or drop it off at the relay-parcel of (…) (specify) within fourteen days from come.
Customer Name:
Customer Address:
Date and signature of the Client: »
For any information, you can contact Customer Service at hello@mychoupichouz.fr.
