Privacy policy
PRIVACY POLICY
MCC (as defined in Article 1 below), operating under the My Choupi Chouz brand, offers shoes with interchangeable heels for sale on its website mychoupichouz.com.
In order to offer for sale, sell and deliver its Products, MCC collects personal data from the Users of its website.
The purpose of this privacy policy is to inform Users of the means implemented to collect, consult, process and store Users' personal data.
MCC, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data.
The Client is informed that certain data must be collected by MCC in order to be able to perform its services. If the Client does not wish to communicate this data, MCC will not be able to perform its services.
This privacy policy (“Policy”) may be modified at any time by MCC, in particular to comply with any regulatory, jurisprudential, editorial or technical developments. The User must refer before any navigation to the latest version of the Policy.
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1. The Data Controller
The controller, who collects personal data and implements data processing is:
MCC, SASU simplified joint-stock company with capital of €1,000 registered with the Paris Trade and Companies Register under number 832 429 302 00017, whose registered office is 15 rue Boulay (75017), France.
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2. Collection of personal data
MCC is required to collect the personal data of Users on the mychoupichouz.com website, in any temporary points of sale such as pop-up stores or even Christmas markets or during home and at-home sales. office/showroom.
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The personal data that may be collected are as follows:
- User account data: namely the data that the User provides when creating an account by completing the registration form (first name, last name, postal billing and delivery addresses, email, mobile phone number, password for connecting to the Customer account);
- personal data of the User when he registers them in his Customer account: date of birth, shoe size;
- transaction data: refers to the data that the User provides when making purchases. This is information relating to Orders made and returns such as his telephone number, his address, his e-mail address and information relating to his means of payment;
- exchanges carried out with the MCC company with the trade name My Choupi Chouz and its employees;
- data relating to navigation: refers to the data that the Publisher collects during the User's navigation on the Site, such as in particular the date, the time of connection and/or navigation, the type of browser , the language of the browser, its IP address, location and geolocation data and the pages browsed.
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The data relating to the means of payment (credit card number, expiry date, authorization number, security code) are collected directly by our service providers PayPlug and Paypal.
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Third-party providers of applications, tools, gadgets and plug-ins on our website and mobile application, as well as the networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use means automated, linked to areas of interest and context, to collect User data (interactions with functions and profiling of online activity) These data are collected directly by these service providers and/or third parties and are subject to their policies. To the extent permitted by applicable law, MCC is not responsible for the practices of such providers and third parties.
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Some services may be altered or inaccessible without consent to the collection of data mentioned in this Privacy Policy.
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3. Purposes of collecting personal data
Like all e-merchants, we collect data on our Internet users and we work with several third-party service providers, who therefore have access to some of our data.
This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.
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Use of data and their purposes
1) COMMANDS:
In order to be able to ensure the management of Orders and sales of Products, the management of complaints, withdrawals, returns at the Customer's expense and exchanges offered, personal data as well as data from the shopping cart and some orders ; sales; return and refund of purchased Products are used.
2) PAYMENTS:
To carry out payment transactions, our payment providers (PayPlug and Paypal) use the information relating to the means of payment, when carrying out the payment for each Order. This data may also be used for the prevention of fraud when paying for the Order and/or management of outstanding payments after Order.
MCC also offers bank transfers and receives only the data necessary for the correct transaction.
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3) CUSTOMER ACCOUNTS:
When creating and managing the Customer account, personal data including the email address and password of a Customer registered on the website are used. MCC does not see the passwords in any way but can change them on request.
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4) DELIVERIES:
When delivering the Products ordered, the contact details and email addresses are used to ensure the smooth running of the delivery.
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5) FRAUD:
In order to fight against online fraud and manage the website, personal data collected by cookies is used. They update and enrich our website database.
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6) After-sales service:
In the context of after-sales service, personal data is used to interact with Customers. As such, exchanges between MCC and Customers made by email, telephone or e-shop chat, Facebook, Instagram or WhatsApp may be recorded in order to improve the quality of service. The Customer may oppose this at any time.
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7) SPECIAL EVENTS:
Concerning participation in special events (such as contests, games, prize draws, offers) excluding online gambling and games of chance subject to the approval of the Gaming Regulatory Authority Online, purchase information and personal data are used.
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8) NEWSLETTER:
In order to send newsletters and privileged offers, provided that the User ticks the box expressing his acceptance, provided for this purpose, when registering for the Services, personal data is used to inform Customers of our Products, services and events Likewise to fulfill the obligations resulting from any contracts or agreements binding MCC to its Clients.
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9) COOKIES:
To understand the use of our site by our Customers, the personal data including cookies are collected. They make it possible to analyze visits to the site and their frequencies, audience measurements, studies, statistics, surveys and improve the User experience.
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10) PRODUCT IMPROVEMENT
In order to get feedback on our Products and services, to evaluate them in order to improve them and then develop new ones, MCC uses personal data (Customer base analysis, statistical operations of anonymous Customer behavior, measurement of traffic on the website). We thus ensure an improvement of the Customer experience and of our Products and services.
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The regulations in force protect the privacy of Users and require any data controller to be able to justify a legitimate basis for said processing. The regulations thus provide among the legal bases for processing:
- the performance of a contract to which the data subject is a party, such as a sales contract. Thus certain personal data of the Customer are necessary to deliver the goods, manage the Customer account and make returns;
- compliance with a legal obligation, in particular accounting by keeping invoices;
- the prior consent of the data subject;
- the legitimate interest of the controller, in respect of the rights and freedoms of Users. Thus, improving the Customer experience or preventing fraud may justify data collection.
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MCC does not share any personal data for commercial purposes with third parties.
The User has the option of modifying his personal data and withdrawing his consent at any time by logging into his Client account.
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4. Service providers with access to Users' personal data
The personal data collected is transmitted to MCC's service providers, who may carry out processing on behalf of MCC (subcontractors) and/or on their own behalf (data recipients).
The recipients of the data are:
- PayPlug and Paypal, payment providers
- any police or administrative authority in the context of legal requisitions concerning the fight against fraud.
- customs services and providers in the event of delivery abroad.
MCC's contractors may have access to data collected for:
- improving the content of sites and mobile applications
- the technical maintenance and development operations of the MCC website, including the entity that provides web hosting, information storage, email service providers, as well as analysis services, tag management, such as Google Analytics.
For more details on these analysis services and the methods of opposition, we invite you to consult the following sites:
- https://support.google.com/analytics/answer/6004245
- Google Analytics: https://supportgoogle.com/analytics/answer/6004245?hl=en
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5. Users' rights over their personal data
In accordance with Articles 14 to 22 of Regulation 2016/679 of April 27, 2016, any natural person using the My Choupi Chouz website has the right to exercise the following rights:
- A right to access, rectify and delete data collected,
- A right to oppose the processing of his data,
- A right to restriction of processing,
- A right to the portability of the data collected
- May formulate directives relating to the storage, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 197.
Finally, if MCC detects a breach of personal data likely to create a high risk for the rights and freedoms of its Users, it undertakes to inform the Users concerned as soon as possible.
The User can exercise all of these rights by logging into their Customer Account, by contacting Customer Service at hello@mychoupichouz.fr or by mail at My Choupi Chouz – 15 rue Boulay 75017 Paris, France. The User must imperatively attach proof of identity to his request.
In the event of no response or an unsatisfactory response, the User may contact the supervisory authority of his country of residence, for France, the CNIL: https://www.cnil.fr/
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6. Data retention period
User data will not be kept beyond the time strictly necessary for the purposes pursued as set out herein, in accordance with applicable regulations and laws. In this respect, the data used for prospecting purposes may be kept for a maximum period of 3 years from the closing of the User's account or the last contact of the prospect concerned. The User's data is erased when the retention periods expire. Nevertheless, the data may be archived beyond the durations provided for the purposes of research, observation, and the prosecution of criminal offenses for the sole purpose of allowing, as needed, the provision of this data to the judicial authority.
Archiving implies that this data will be anonymous and will no longer be available online but will be extracted and stored on an autonomous and secure medium.
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7. Security measures for personal data collected
As data controller, MCC undertakes to take all necessary precautions to preserve the security and confidentiality of the data and in particular to prevent it from being altered, distorted or that unauthorized third parties have access to it.
All the data is hosted in France or in the European Union.
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Payment providers
Payment for purchases on the website is made either via Paypal or via the secure platform of our payment provider PayPlug.
Paypal (Europe) S.a.r.l. et Cie, is an S.C.A. Société en Commandite par Actions, registered with the R.C.S of Luxembourg under number B 118 349, whose registered office is at 22-24, Boulevard Royal – L-2449 Luxembourg, LUXEMBOURG.
For any information, the Customer can consult the following website: https://wwwpaypal.com.
PayPlug is a company registered in Paris (France), whose registered office is located at 23 rue Jean Jacques rousseau, 75001 paris, France.
For any information, the Customer can consult the following website: https://www.payplug.com/fr/a-propos.
MCC does not have access to Customer payment data.
However, the User can choose to save his payment card data in his Customer account. This data is not stored with MCC, but with PayPlug and/or Paypal. The User may at any time modify or delete this bank data by logging into his Customer account.
MCC also offers bank transfers: the Client's bank, as payment provider, is chosen by the Client and is independent of MCC. MCC receives only the data necessary for the correct transaction.
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8. Cookies, TAGS and trackers
When browsing our website, information relating to the navigation of the User's terminal (computer, tablet, smartphone, etc.) may be recorded through files called "Cookies".
The cookie makes it possible to monitor browsing or analyze the behavior of the User, and in particular:
- to measure traffic to our website and our application, as well as their content;
- save information relating to the Client account when the User is connected to it;
- save the shopping cart for 1 hour;
- customize the display of content accessible to the User.
The User can modify his preferences in terms of cookies, through the browser software used:
- Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html ,
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
- Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,
- Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,
- iOS: https://support.apple.com/fr-fr/HT201265
The User can also oppose the deposit of cookies by the website http://www.youronlinechoices.com/fr/controler-ses-cookies/.
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9. Social networks
MCC's official Facebook and Instagram accounts, in the name of My Choupi Chouz, may allow Users to post their content. The User is informed that the content published on these social networks can be seen by any third party, and that increased vigilance is required by Users when they provide certain personal data on these sites or applications such as financial data, an address or any sensitive data. MCC is in no way responsible for any damage caused by third parties due to or resulting from the publication of their personal data by Users.
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10. Links to Third Party Sites
The website and social media accounts may provide links to non-MCC sites, applications and services that may be operated by third-party companies.
MCC is not responsible for the processing of personal data by these third-party sites. The User should consult the personal data protection policies.
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11.The Data Protection Officer
The MCC data protection officer or personal data manager ensures compliance with the regulations and rules in force, and must in particular establish a register of personal data processing activities
The User can contact MCC's data protection officer or personal data manager at hello@mychoupichouz.fr.
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